Schraedly Marinas Streamlines Multi-Location Rentals with Storable Marine
For 40 years, the Schraedly family has been at the helm of Ohio’s boating scene. Operating four marinas across the state—including Charles Mill Marina and Pleasant Hill Marina—the family-run business offers everything from boat sales and service to rentals and dockage.
As the business expanded, so did the complexity of managing multiple locations, hundreds of rentals, and a team that swells to over 40 employees during the summer season. That’s when co-owner Andrew Schraedly knew it was time to modernize operations and bring everything from online bookings to dockside checkouts, under one system.
“We operate four different marinas in Ohio… three are seasonal operations that run from about April to October, and one is a year-round boat dealership. We have boat rentals at all four of our locations.” Andrew Schraedly, Co-Owner & Business Development Manager @ Schraedly Marinas
The Challenge
Before adopting Storable Rentals, Schraedly Marinas relied on notebooks and phone calls to manage its growing rental business—a process that quickly became unsustainable when demand soared during the pandemic.
“Before basically 2020, everything for rental organization happened out of a notebook, and it just became untenable. The pandemic just made it insanely busy.”
With phones ringing nonstop, team members were buried in manual tasks, leaving little time to focus on customers walking through the door. Schraedly needed a way to:
- Simplify the booking process across multiple marinas
- Reduce time spent managing rentals over the phone
- Eliminate paper-based checkouts and documentation
- Gain better insight into performance and profitability
“It was basically a full-time job for someone to take rental bookings. By pushing it to our website, about 50–60% of bookings now happen online. That’s less time on the phone—and more time serving customers.”
The Solution
When Schraedly Marinas discovered Storable Rentals, the difference was immediate. The software gave the team full visibility of bookings and checkouts, all within one intuitive platform.
“The main reason we switched over to Storable Rentals was because it streamlined our operations from end to end. From the time somebody books online, to going out onto the dock, taking pictures, documenting everything, it’s all in one single place.”
Andrew was impressed not only with the marine-specific design but also with the support team that guided implementation.
The new system digitized every step of the rental process. Staff could now take photos, capture signatures, and complete checkouts directly on tablets. No more lost paperwork, rain-soaked contracts, or messy filing cabinets.
“Being able to take photos of the boat, document it, and get a customer signature at the dock was probably the single most impactful feature for us.”
The Growth
The results were clear: less manual work, smoother customer experiences, and smarter insights. Schraedly Marinas now runs a tighter ship with fewer phone calls, improved accuracy, and better visibility into operations.
“If we can save people time anywhere, that’s a good thing.”
Here’s how Storable Rentals transformed their workflow:
- Efficiency improvements: Online booking reduced phone time by roughly 60% at some locations.
- Revenue protection: Reporting tools help track balances due after busy weekends so that bills never go unpaid.
- Smarter marketing: Integrated data reveals where customers come from and which advertising channels actually drive bookings.
- Customer engagement: Automated emails and discount codes keep renters coming back.
“We send a thank-you email an hour after the boat’s returned—with a discount code for the next time they come out. It gives them a reason to come back.”
Looking Ahead
For Schraedly Marinas, adopting Storable Rentals wasn’t just about keeping up, it was about getting ahead. The platform’s reliability, reporting, and security gave them confidence to continue expanding while focusing on what matters most: creating memorable experiences on the water.
“I know several of our competitors switched over to Storable Rentals after we did. That speaks highly of how the system looks and performs. It’s very intuitive for customers, whether on mobile or desktop.”
As Schraedly Marinas continues to grow, they’re steering toward a future defined by innovation, efficiency, and community—keeping their crew focused on delivering the best boating experience in Ohio.
Looking Ahead
With Storable Rentals at the helm, Success Lake Marina is running tighter, faster, and smarter — ready to keep growing with each new season.
The team’s goal remains simple: to provide a fun, easy, and memorable experience for every boater, camper, and weekend explorer who visits. And now, they’ve got the technology to make it happen.
Ready to improve rental management at your marina?